Articles in this section

How long does Claritalk keep your data? →

This article explains how you can determine how long Claritalk retains your audio recordings, transcriptions and conversations (1-24 months, default 12 months), and that deleted data is permanently deleted. You will also learn that your data is only used within your organization and never for external models. (± 3 min reading time)

Data Processing Agreement (DPA) →

This article describes how Claritalk processes personal data in accordance with GDPR guidelines, including recordings, transcriptions and AI analysis of business conversations. It regulates Claritalk's obligations as a processor, the use of sub-processors, security, breach notification and the rights of data subjects. (± 13 min reading time)

What does Claritalk (not) do with your data? →

Claritalk converts conversations to text and analyzes them within your company, without using your data for external training or sharing with third parties. Your business data always remains within your organization and Microsoft Azure, with full control over retention periods. (± 3 min reading time)