Connect detects whether your microphone is in use. As soon as that's the case, the program asks if you want to transcribe the conversation. You don't have to remember to start a recording yourself.

Exclude applications

If you use programs that access your microphone without it being a conversation — think of dictation software like Whispr Flow, or recording tools like Loom — you can put those on the exclusion list. Connect will then leave you alone when only that application is using the microphone.

Don't forget to click Go back, otherwise the change won't be applied.

When to turn off

Turn off conversation detection if you'd rather start each recording yourself, for example if you're on the microphone all day for things unrelated to customer calls.

Connect reminds you of upcoming conversations that are in your calendar. When a conversation is detected, you get a notification on your screen.

This way you don't miss any preparation time and you start with the right calendar item linked, which makes the report afterwards much better.

When this setting is on, recording starts automatically as soon as conversation detection notices a conversation. You don't need to confirm anything.

When to turn on

Useful if virtually every conversation at your microphone is a customer call and you never want to miss a recording. If you work in a shared space or have many internal conversations, leave them off and confirm each conversation instead.

Connect suggests a matching Outlook calendar item when a conversation is detected. You confirm that suggestion, or adjust it if it's a different conversation.

For this, your calendar must be linked. How that works is explained in the integration overview. If Microsoft asks for administrator approval when linking, see Administrator approval required.