Claritalk

Claritalk Customer Success

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Guide · Microsoft Copilot Studio · September 2026

Connect Claritalk to Microsoft Copilot

Via the Model Context Protocol (MCP), an agent in Microsoft Copilot Studio can access meetings, summaries, transcripts, files, and tasks from Claritalk. This guide describes how to add the Claritalk MCP server as a tool to an agent.

The connection uses OAuth 2.0 with Dynamic Client Registration: Copilot registers itself as a client with Claritalk, so you don't need to create a Client ID or Client Secret in advance.

  1. Create an agent or open an existing one

    Go to copilotstudio.microsoft.com, choose Agents in the left sidebar, and click New agent in the top right. You can also open an existing agent.

    This guide shows the new Copilot Studio experience (toggle "New experience" in the top right).

    Screenshot step 1: Agents overview with the New agent button
    Agents overview with the New agent button
  2. Open Tools

    Give the agent a name. Click the plus sign next to Tools in the right panel.

    Screenshot step 2: Right panel of the agent: Tools
    Right panel of the agent: Tools
  3. Choose "Model Context Protocol (MCP)"

    In the Add a tool window, select the tab Model Context Protocol (MCP). The list shows only MCP servers from Microsoft; Claritalk is not among them. Click + Add in the top right.

    Screenshot step 3: Add a tool with the Model Context Protocol (MCP) tab
    Add a tool with the Model Context Protocol (MCP) tab
  4. Add a custom MCP server

    In the menu under + Add, choose Model Context Protocol (MCP).

    Screenshot step 4: Menu under + Add
    Menu under + Add
  5. Enter the server details

    Enter: Server name "Claritalk", a short Server description, and as Server URL https://app.claritalk.com/mcp/claritalk. Choose OAuth 2.0 under Authentication and Dynamic (with discovery) under Configuration type. Click Add.

    Dynamic (with discovery) allows Copilot to retrieve the OAuth endpoints from Claritalk itself and register via Dynamic Client Registration (DCR). You don't need to enter a Client ID or Client Secret.

    Screenshot step 5: Add MCP server: OAuth 2.0 with Dynamic (with discovery)
    Add MCP server: OAuth 2.0 with Dynamic (with discovery)
  6. Create a connection

    Copilot displays the Select a connection window. Open the menu next to Not connected and choose Create new connection.

    Screenshot step 6: Select a connection: Create new connection
    Select a connection: Create new connection
  7. Sign in to Claritalk

    Click Create. Your browser opens the Claritalk authorization page; verify the account and click Allow access. Back in Copilot Studio, the connection shows as connected; click Add to add the tool to the agent.

    Through this connection, the agent gets read-only access to conversations, summaries, and transcripts you yourself have access to.

    Screenshot step 7: Create connection with the Create button
    Create connection with the Create button
  8. Give the agent display instructions

    Without further agreements, the agent often displays the response from the Claritalk tool as it arrives, including technical fields such as "uuid":"cc1c6569-…". Therefore, specify in the Instructions field (tab Build) how meetings and files should be displayed: with their exact name, clickable, and without raw data.

    Screenshot step 8: the Instructions field with display instructions for meetings and files
    The display instructions in the Instructions field of the agent

    You can adopt these instructions and expand them further as you see fit:

    When displaying Claritalk meetings:
    
    - Use exactly the meeting name from the result of the Claritalk MCP tool.
    - Make the meeting name clickable.
    - Build the link as:
      https://app.claritalk.com/conversations/{uuid}
    - Never display the UUID unprompted in the text.
    - If multiple meetings are found, display them as a list with clickable names.
    - Do not display output that doesn't help the user, such as "meetings":[{"uuid":"cc1c6569-46d0-ac21-e5e57a66a572", ...
    
    Example:
    [Meeting name](https://app.claritalk.com/conversations/{uuid})
    
    When displaying Claritalk files:
    
    - Make the file clickable.
    - Build the link as:
      https://app.claritalk.com/conversation-dossiers/{uuid}
    - Never display the UUID unprompted in the text.
    - If multiple files are found, display them as a list with clickable names.

    Save the agent after adjusting the instructions. In Preview, you can immediately see whether the meeting names appear as clickable links.

  9. Test and publish

    Save the agent, test a question in Preview such as "What meetings did I have this week?" and then click Publish in the top right to make the agent available in Microsoft 365 Copilot.

What the agent can do afterwards

  • Retrieve meeting information and meeting summaries.
  • Search for files and tasks.
  • Search transcripts for appointments or topics.
  • Create reports based on a period or team.

Troubleshooting

  • No sign-in screen: verify that the server is reachable and that the user has access to Claritalk.
  • Registration error (BadRequest): the Claritalk server does not accept the DCR request from Copilot; contact Claritalk.
  • Tools not loading: check the server URL and whether the user has signed in successfully; disconnect and reconnect.
Screenshots taken in Microsoft Copilot Studio (new experience) on September 11, 2026. The interface may have changed slightly in the meantime; the order of the steps remains the same.

Didn’t find what you were looking for? Email support@claritalk.com.

© 2026 Claritalk · support@claritalk.com · staff