Articles in this section

Restart Claritalk Connect →

This article helps you when Claritalk Connect is not functioning properly: conversation detection is not working, notifications are stuck or audio settings are not recognized. A full restart (via Shutdown in the profile) usually resolves this. (± 3 min read time)

No sound when using a Jabra headset →

This article helps you if you cannot hear or record sound with a Jabra headset in Claritalk. It explains how to select the correct USB or Bluetooth connection, update firmware and check audio settings. (± 4 min read time)

Update audio drivers →

Outdated audio drivers often cause unexpected problems when recording in Claritalk, especially with Realtek sound cards. This article helps you update drivers step by step via Windows Update and your device manufacturer's website. (± 3 min read time)

Approval from your administrator →

This article helps you if you see the error message 'Administrator approval required' when linking your Outlook calendar to Claritalk. It explains what you can do yourself and what your IT administrator can set up in two minutes. (± 10 min read time)

Allow microphone access (on your own PC or via Microsoft Intune) →

This article helps you grant Claritalk access to your microphone, which is necessary for transcribing meetings. For individual PCs you change this in Windows settings under Privacy & security, for corporate networks system administrators do this centrally via Microsoft Intune. (± 2 min read time)

What does "hallucination detected" mean? →

This article explains what the "hallucination detected" label means: false information generated by AI. Claritalk warns you that the result may not be reliable and shows you how to avoid hallucinations by checking microphone settings and limiting ambient noise. (± 3 min read time)