Articles in this section

Delete a conversation →

Learn how to permanently delete conversations from Claritalk via the webapp, including transcripts and reports. Note: deletion is permanent and cannot be undone, and forwarded data will remain in external systems. (± 3 min read)

Share a conversation with a customer →

Learn how to send a conversation report directly to your customer by e-mail. You decide which report type and which sections (summary, questions/answers, tasks) your customer receives and set the validity period of the link. (± 3 min read)

Customize your reports with a custom prompt in Clara →

With Clara you can create custom prompts to set up your Claritalk reports exactly as you want them: shorter, differently structured or tailored to your field. This article shows step by step how to create and automatically apply your own prompt. (± 4 min read)

Access to files in Claritalk →

This article helps you understand how files in Claritalk work and who has access. It explains how to grant and revoke access, what roles exist, and how synchronization with practice software affects access. (± 8 min read)